Sheffield
FAQ · Sheffield
Answers for buying, collecting and using your wristband.
How do I get in touch?
For customer support, email hello@christmascocktailfestival.co.uk or use the contact form on this site. We aim to reply as quickly as we can during festival season.
What do I get with a wristband?
£5 signature Christmas cocktails at participating venues, exclusive discounts and festive treats, plus a city-wide trail to explore at your own pace.
How do I hear when tickets go on sale?
Join the waitlist on your city page - we email you as soon as wristbands go on sale.
Interested in partnering or hosting as a venue?
We love working with bars, restaurants and brands. Email hello@christmascocktailfestival.co.uk with a short note about the opportunity, or use Sign your venue up on the city page.
Where do I collect my wristband?
Collection points are announced closer to each city edition. Bring the barcode or QR from your confirmation email - staff will scan it and hand over your wristband.
Can I get a refund?
Wristband purchases are non-refundable. If something goes wrong with payment or your confirmation email, contact hello@christmascocktailfestival.co.uk with your order reference and we will help.